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HML Blog

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Communicating Health & Safety

Too often in business, Health & Safety is overlooked. Depending on the business, it can either be heavily enforced or not enforced enough. Upon a new starter’s arrival, they would have likely received the company’s Health & Safety policy in written form and then all the other company induction information. They’re then expected to read…
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The Secret Behind Hayward Miller

At Hayward Miller, we believe that frequent, effective communication is the key to selling. Following our own method called “The Hayward Miller Way”, we have proven procedures in place that allow our team to increase the probability of converting leads into sales. The B.A.N.T. Process The Hayward Miller Way encourages salespeople to firstly capture all…
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Have you Structured your Company Correctly?

Organisational Structure encompasses a business’s workforce and its lines of authority. It refers to management and all communications concerning who is accountable and responsible for decision making. A particular focus is on the teams, departments and divisions within a company and covers dynamics such as Chain of Command, Centralisation and Span of Control. Organisational Structure…
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The Benefits of Outsourcing

What is Outsourcing? Outsourcing is the practice of hiring another company or team to deliver some of your own business processes. The term seems to have a negative connotation; if a company claims that its sales department is outsourced, others may argue that the business is inefficient and must have consistency issues with the service.…
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Strategising for Growth

For most businesses, their aim is to grow within existing markets. This can lead to many different processes when deciding, “Where do I begin?” There are expansion strategies, pricing strategies, market entry strategies, marketing strategies and so on. Whatever the strategy, a simple question needs to be asked; – “Will this venture be sustainable?” Ansoff’s…
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The Key to Motivating Staff

What motivates you at work? Is it climbing up the ladder? Monetary bonuses? Job satisfaction, to know you are performing well? Is it your colleagues, team or the role itself? Maslow developed a theory that combines all the main drivers to motivate an employee, he called it the Hierarchy of Needs. Maslow argues that an…
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The Product Lifecycle and Delaying Decline

The Product Lifecycle theory explains the journey of a product, from research and development to its decline. It states the different milestones a product will go through and the state of sales throughout its growth. The theory can be applied to a singular product, a brand and its product portfolio or a particular model series…
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Communication Between Functions is Vital

Whether you are a large or smaller business, there are people in your workforce who are dedicated to the ongoing operations throughout the business. Depending on how large your organisation is, your team can be partitioned to different functions and then assigned to deliver different aspects of the business.  Such functions could be a Marketing,…
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Management Styles – Which Works Best?

Working in a management role can be a tough job. Not only do you have to look after your team and please them, but you have to keep those above you happy too. This can cause complications at times when handling your subordinates, how can you manage them in order to reach the company goals?…
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