What is Telemarketing?

Telemarketing is much more than cold calling. Many people assume “anyone can do that”, but to be a successful Telemarketer, a certain type of personality and skillset are essential.

We build lasting relationships through our tenacious yet friendly Telemarketers, never hard selling.

We train alongside each new client to ensure everyone is fully informed when talking to potential customers.

What does Telemarketing involve at Hayward Miller?

The Telemarketing team offer a range of services including:

  • Lead Generation
  • Brand Exposure
  • Telesales Scripts
  • B.A.N.T Qualified Leads
  • Appointment Making
  • Customer Support
  • Upselling
  • Telesales

Telemarketing Team in Business

Lead Generation

Identifying and approaching potential customers, turning cold leads into warm through continuous nurturing and regular follow ups.


Brand Exposure

Raising awareness of your company via strategic telephone and email contact.


Telesales Scripts

We create optimised telephone and email scripts designed for success in your target sectors; you fully approve scripts before we utilise them.

B.A.N.T Qualified Leads

B.A.N.T stands for Budget, Authority, Need and Timeframe. This is a method of assessing quality of prospects and tracking them through the sales qualification process.


Appointment Making

Arranging appointments for you to meet potential customers.


Customer Support

Providing general office administration, updating systems and databases and also collecting invaluable feedback from customers.


Providing existing customers an opportunity to purchase higher end products, upgrades or additional items.



Selling your goods or services over the telephone and raising awareness of your product.

Take a look at our Testimonials.

…we are your Telemarketing team!