Cookie Policy

This Cookie Policy explains what cookies are, how Hayward Miller Limited uses them on our website, and how you can manage your preferences. It should be read alongside our Privacy Policy.

We use cookies in line with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, as amended by the Data (Use and Access) Act 2025.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve your experience, and to provide information to the site owner. Similar technologies such as pixels and local storage work in the same way, and references to cookies in this policy include those technologies.

How we use cookies

We use the following categories of cookies:

• Strictly necessary cookies, which are essential for the website to function, for example to remember your cookie preferences or keep the site secure. These do not require your consent.
• Analytics and performance cookies, which help us understand how visitors use our website so we can improve it. These are used for statistical purposes, and you can opt out of them at any time.
• Functional and preference cookies, which remember choices you make, such as how the website is displayed, to give you a more personalised experience.
• Marketing cookies, which, where used, help us and our partners deliver relevant advertising and measure its effectiveness. We only set these cookies with your consent.

Managing your cookie preferences

When you first visit our website you can choose which non-essential cookies to accept through our cookie banner. You can change your choice at any time by adjusting your browser settings to refuse or delete cookies. Please note that if you disable certain cookies, some parts of the website may not work properly.

Most browsers let you control cookies through their settings. To find out more, visit your browser's help pages or aboutcookies.org.

Third-party cookies

Some cookies may be set by third parties, such as analytics or advertising providers, when you use our website. We do not control these cookies, and you should review the relevant third party's own privacy and cookie policies for more information.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in the law. The latest version will always be available on this page.

How to contact us

If you have any questions about our use of cookies, please contact us by post at Hayward Miller Limited, Keystone Enterprise Factory, 39 Brunel Way, Thetford, Norfolk, IP24 1HP, by phone on 01842 777 760, or through our contact page.