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About Us

Your Complete Sales Solution

Our History

Founded in 2010 by Andrew Hayward, Hayward Miller started as a sales training company. Once Andrew let it be known that the company was in the market for business, the demand was for his Business Development skills. As demand grew, the company grew. While being briefed by a Business Development team member, Andrew was informed that the client was asking for Telesales to be carried out and nothing else. This particular Business Development Manager was not keen on “cold calling”.

At this point, Andrew realised that there was a gap in the market for Telemarketers and Market Researchers. The Market Researchers would target the right person in the company. The Telemarketers would then call the “warm lead” with a much-improved chance to reach the Decision Maker. The Business Development Manager could take over once an appointment was made. The Business Development Managers had the skills for technical and detailed discussions and the ability to build a business and develop new opportunities.

Hayward Miller outgrew its first office in May 2015 when the company moved to managed offices in Thetford, Norfolk. Moving out of one managed office and into another within months, the company continued to grow. With 16 people on the books in 2016, we upscaled again for continued growth.

Our Services

Today, Hayward Miller is best described as an “Outsourced Sales Company”. We offer three main Elements:

Market Research


Business Development

Together these are known as

Managed Services – a complete sales solution package.

We work on behalf of our clients for a set number of days per month. These numbers of days are based on the goals and targets your company wants to achieve. As for backing support, Hayward Miller effectively becomes an extension of your sales team, utilising your email addresses and business cards. We work on the basis of a day rate. Once you have agreed on the objectives, we arrange a contract to suit your budget and requirements. Every client is treated individually – your aims are listened to thoroughly and a bespoke package is created, specific to your needs.

Hayward Miller also offers sales training, including our own tailored programme:

For4wards – Move Forwards with For4wards.

We also provide other services including product launch, coaching and mentoring. However you want to grow or improve your business, we are here to help you.

Why Hayward Miller?

We can help your business whatever the problem whatever the need. We will analyse, adapt and deliver the results you need to grow your sales.

  • We work a number of days a month to suit your budget (minimum 6 days a month).
  • We apply proven sales methods to increase your sales pipeline.
  • Sales take time to build: – 80% of sales are made on the 5th to 12th contact (Source: National Sales Executive).
  • We can support your company should a member of staff be away on a long-term: – Project, Sick Leave, Maternity or Paternity Leave.

Choosing Hayward Miller ensures you not only receive our great depth of knowledge and understanding but also, our vast pool of experience that is shared across all the company. We deliver proven results within strict cost and time restrictions so your business goals become a reality, whilst keeping your outgoings to a minimum.

Hayward Miller is a professional organisation. Smart, methodical and prepared – offering excellent communication.

We are YOUR outsourced sales team!